How Microsoft Copilot Helps First West Credit Union Deliver Smarter, More Human Banking
First West Credit Union, one of Canada’s largest with over 280,000 members, has rolled out Microsoft 365 Copilot to all 1,300 employees, becoming the first major Canadian financial institution. Branch managers like Adi Bhatia now prepare for member appointments in seconds instead of digging through documents and procedures. Copilot lets advisors instantly find the right […]
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